WHAT OUR GUESTS HAVE TO SAY ABOUT OUR HOTEL
REVIEWS TAKEN DIRECTLY FROM TRIP ADVISOR
GOOD LOCATION, GREAT STAFF ****
I stayed in this hotel for a week and found it a great little place. It is nothing special from the outside and the rooms are very basic, but it is cheap compared to others, it has a central location (walking distance to the conference centre), absolutely great staff, a shuttle bus that drives you anywhere and picks you up, and a nice little restaurant with fantastic spaghetti.
A GOOD ALL ROUNDER ****
The Hollow on the Square is tucked within office buildings at the foreshore end of Long Street. I booked via gohop and got a reasonably good deal for bed & breakfast. The staff are a little quiet at first, but a few welcome smiles and a few jokes and they soon loosen up. The room was well appointed, of a good standard, and very well maintained by the cleaning staff. The breakfasts served a good choice and quality, and the numerous staff are immediately on hand with anything you want. I stayed there for being close to the International Conference Centre, but a walk up Long Street during the day will take you to the shopping areas. That said, it is best to know where you are going, and allow the hotel to book taxi’s for you which only cost between 2-4 euro locally. For the business traveler the Hollow on the Square is well recommended.
GOOD LITTLE DOWNTOWN HOTEL ****
Stayed in the Hotel for 4 nights ( April 19-23rd) as part of a fly/drive vacation. The driving instructions we downloaded from Google and those from our travel Company were wrong - we got very close BUT just couldn’t find the right road!! We arrived at the hotel at 12pm and got straight into our room - room 208. The folks at reception were very good with lots of smiles and information. Our room was in the new annexe, just round the corner from the reception - it was modern, clean and a good size too. The shower room and toilet area were separate from the bedroom and to me looked a tad “industrial”but my wife liked it. Room had a large TV, with 10 channels ( including SKY, CNN and a couple of sports channels), also coffee making kit and a small fridge. View from the window was into the square but part of it was blocked by a wall. The blackout blinds were fantastic. I found the beds a tad hard but my wife liked them. Overall - I felt it was pretty good.
Breakfast were good - a choice of buffet continental and cooked. There was plenty of food - never left hungry. There was also plenty of staff but they were pretty slow in asking if you wanted anything, but they were friendly with it and were efficient when you asked them to get anything. Ate in the restaurant one evening and it was fine , good food, good wine and very reasonable.
The hotel is in the business district and does get a little quiet at night, but, there are plenty of security folks walking/cycling around and it is well lit. During the week there are a few bars and restaurants open in the evenings just opposite/around the hotel - prices are all reasonable. HOWEVER, at weekends it is dead and with most of the restaurants and pubs closed on Sunday (some close on Saturday evening), choice of eating/drinking establishments are limited to the hotel. We ate/drank in the “Enigma” - just opposite the back of the hotel - food was good and reasonable and eating outside was great. They still smoke in bars here!!.
Location of hotel is great for holiday makers - you can easily walk into town along Long Street and also to the V&A dockyards - and during the day it is not a problem. Hotel is handy for most things. At night we decided to hang around the hotel as things quieten down a lot - still with the restaurants/bars around it - it was not a problem.
Security wise we did not have a problem.
If you drive to the hotel when you come off the N2 turn left onto Coen Steytler, then turn right into Upper Long Street and head down this to Hans Strijdom Ave ( when you get to the Thibault Station) turn left - about 100 yds down you will see a sign for the Hotel on the wall on your left - hotel entrance is through an arch. The hotel is actually in an enclosed square.
CENTRALLY LOCATED ****
Clean rooms, good value for price all ok, walking distance to long street.
NICE DOWNTOWN HOTEL ****
We were booked in at another hotel which was overbooked and we were sent on to the Hollow. The downtown location worried us, but we were presently surprised. The hotel is funky. The rooms are very modern and comfortable. The breakfast was great. We did stay just one night over the weekend, so perhaps a weekday experience may be slightly different, with traffic and road noise. But I would stay there again.
GOOD LOCATION AND FRIENDLY STAFF ****
My friend and I were transferred to this hotel after a booking error at its sister hotel Cape Town Hollow. The staff were very apologetic and offered us an upgraded room, wine, fruit and a complimentary dinner. We stayed in the Green Annexe which has its own entrance. The porter noticed a stain on the carpet which was dealt with very promptly. The rooms are large and comfortable, a particular bonus is the UK/European/South African sockets if you have forgotten an adaptor. The only drawback about the room was the lack of privacy in the bathroom - the sink is in the main room and the door to the shower and toilet area is virtually transparent.
The hotel is well positioned for the hop on/hop off bus stop at the Convention Centre and about 15 minutes walk from the Waterfront. I didn’t feel particularly unsafe but it is a good idea to get a taxi at night as the streets are completely deserted, even in the middle of the city.
Overall I was impressed with this hotel. I can’t comment on value for money as I had paid to stay in a different hotel.
ENJOYABLE STAY ***
We stayed at this hotel in nov 10 we found it very convienient to get to every where in capetown also found it safe to walk around the park oppisite also to the supermarket and shops up around the corner where we bought wine and beer at the local spar shop there were also resteruants .we ate in the hotel at night and thought it was very good the waterfront complex shut at 9.
COMFORTABLE AND CONVENIENT ****
We stayed here at the start of our tour of South Africa. Large rooms with VERY comfortable beds and convenient multi-country socket outlets - including standard UK.The food was pretty good, with plenty of choice at breakfast.Service was slow on one evening, but a word from our Tour Manager resulted in staff doing their most to make amends the following evening - the manager even stood our small group free drinks at the bar !
I would guess that most guests were on business rather than pleasure due to the downtown location, but the tourist areas at the waterfront were only a short taxi ride away. Also, being tucked into a square, it was very quiet considering we were in the heart of town.
Very comfortable - especially those beds !!!
VERY CLEAN AND CONVENIENTLY SITUATED FOR CAPE TOWN ATTRACTIONS... ****
This is a very nice hotel - especially the annexe which had recently been refurbished. Room was large with a super shower and wash area ....problems that TV didn’t work for more than a couple of stations...but not really a conern as out and about - Hotel is handy to get into Cape Town front -just make sure that ALWAYS share a taxi, get hotel to book taxi ... when possible. Food ok, but sameness after two nights, think chef was in his element when we went ‘off’ standard meal and ordered steaks...they were delicious...Breakfast also very good - set us all up for long journey.
NOT BAD AT ALL. SERVICE WAS GOOD AND VERY REASONABLY PRICED ****
We only stayed two nights and found it nice and clean and the service was nice and friendly.
There is a nice cosy bar down stairs and a resturant which we ate at, and the meals were nice. Bedrooms were fine. Nice and spacious. Breakfast was good. Not the easiest place to find as it is right in the city centre. Nice and handy being there as it is in walking distance to a lot of things to see. The hop on hop off bus is a great way to get around. Stops right at the Table mountain cable car. Nearest stop is very close to the hotel. All in all, were we quite satisfied with the hotel.
A BUSY HOTEL BUT VERY FRIENDLY ****
I stayed in the annexe of the hotel. A beautifull room. There was a lift to the floors.Restaurant was well stocked for meals and service good. Central to downtown and waterfront.
IDEAL CITY CENTRE ****
V& A Waterfront and easy road access. It is a standard city centre hotel, the staff however, where fabulous.
NICE AND CONVENIENT ***
Spent a couple of nights during a visit to the Mother City. Good rooms & convenient location (can walk to the Waterfront)
NICE PLACE ****
Stayed for 3 nights the staff here were very friendly and helpful, The rooms were large with lovely comfy beds and huge bathrooms, breakfast and dinner was good
GOOD CLEAN HOTEL ****
I can honestly say I had a FANTASTIC time! . I were upgraded to a Suite at no extra cost and awaiting me was slippers, gown & fruit basket! The breakfast was great, the staff, i don’t have words to explain how wonderful the staff was. All i can say is, it was money worth spending and I will certainly return.
My husband and I stayed at Hollow on the from the 01st November 2010 to 08th November 2010 and i can honestly say we had a FANTASTIC time! It was our honeymoon and we were spoilt rotten. We were upgraded to a Suite at no extra cost and awaiting us was a bottle of bubbly, slippers, gown & fruit basket! The breakfast was great, the staff, i don’t have words to explain how wonderful the staff was. All i can say is, it was money worth spending and I will certainly return - Thank you Hollow on the Square for the great time.
VALUE FOR MONEY & GREAT LOCATION *****
Great location for site seeing, shopping and night life. Very helpful and friendly staff.
Rooms are spacious, cozy and very neat and not to mention the hotel itself and restaurant
Had a fantastic time
GOOD LOCATION, COMFORTABLE ROOMS, HELPFUL STAFF ****
Travelled here from Joburg for 3 nights. This hotel was extremely fit for purpose; comfortable rooms, nice bathroom, although hot water seemed to be limited( which I’ve heard is standard in CPT).
The staff was really helpful also, arranging our shuttle to and from CPT Int and also additional taxis to the Waterfront etc. They also helped us make reservations at some of the best restaurants in CPT( of which, there are many!).
Room was clean and appeared well maintained. Room service was also offered, albeit slightly limited and the bar was modest and nice for a pre-dinner drink.
Would definitely stay here again as we paid around £50GBP per night including breakfast.
GREAT HOTEL FOR THE BUSINESS TRAVELER *****
Very clean and comfortable beds, quiet and safe location. Excellent food... very central location in downtown.
GREAT VALUE, WONDERFUL STAFF *****
We spent four nights at Hollow on the Square and loved the central location (walking distance from V & A Waterfront and Long Street nightlife). We paid an extremely resonable rate, breakfast was generous and varied, and the room was more than adequate.
My main compliment, though, regards the staff, which was both plentiful and uniformly friendly and helpful. The consierges, in particular, were wonderful. For our purposes as a young (non-wealthy) couple, the hotel was a great find. I don’t often bother rating places I’ve stayed, but in this case I felt compelled.
GREAT HOTEL! *****
We stayed for a four night stay and thouroughly enjoyed it! The location is good in the CBD about 20mins walk from the waterfront or 2 mins in a cab at R40. The room was on the fourth floor, very spacious and very clean. There was just a shower in the large bathroom. Breakfast was excellent. Staff were all very courteous and helpful. In room internet quite expensive at R60. All in all one of the better hotels I have stayed in Cape Town and shall definately return.
GREAT LITTLE HOTEL,EXCELLENT DOWNTOWN LOCATION, WOULD STAY THERE AGAIN FOR SURE. ****
This hotel is conveniently situated about a 20 minute walk from the V&A Waterfront and about the same distance from the Company Gardens with the Slave Lodge Museum, National Gallery, and SA Museum and Planetarium all situated there. One can also walk to the Castle (a fort really) past the beautiful old City Hall, or to the Greenmarket Square in about the same time. It is about 3 blocks from the Convention Centre and the Grand Westin (who have a free shuttle bus to the V&A). There is a walking mall that is part of the “square” where this hotel is situated that within two blocks contains Woolworths and the like and street stalls just above Strand St. There is also an underground shopping area associated with the subway passage used to cross Strand at Addersley.
The rooms in the “P” section, the south half of the building, are large with a kitchenette that has a half fridge, 4 burner stove, microwave, and sink. There are 15 rooms to a floor in this newer section and there are three floors of guest rooms. The corner rooms are about 30% larger than those along the sides and ours had a sofa, coffee table and two upholstered chairs more than a standard room. Furnishings and bedding was quite upscale. They have big bathrooms with both tubs and shower stalls. Lock boxes are in the kitchen. Kitchens come with glasses, dishes and some cutlery. We did not cook and I did not check out the other kitchen supplies. They have a small but comprehehsive room service menu that offers the usual snacks and sandwitches but also “fish-of-the day” and a burger plate at elevated but not high prices. There is a big Shopright supermarket about 3 blocks away on Addersley just above Strand St. and a reasonable “family” restaurant across the lane from the hotel that we ate at twice. This closeness avoids having to walk the streets after dark as the area is pretty well deserted at night as the area is mostly of office towers and, daytime only, coffee shops. We took a cab home from the V&A Clocktower for 4 people at 30R (about $4US), and a 6 persons in a van from the hotel to the Aquarium at the far side of the V&A for 60R. It is between stops 3 and 4 of the Hop-on/Hop-off Red city tour bus.
Breakfast was included in the room price.and above par for both variety and quality of the other hotels on our 16 day tour across the country. They have a upscale, in decor and furnishings, small bar seating about 20 with prices for beer only 60% above the sale prices for a 6-pack in various bottle shops.
We needed a late check out which our tour guide said was usually available until 2PM and sometimes until 4 or 5PM, we chose to book a dayroom until our departure at 8PM that we shared between 2 couples at a price that was about 2/3 of the price that we booked our extra night over the internet.
LOVELY HOTEL ****
We stayed two nights in this hotel and found that it served our purposes well. The foyer, restaurant and bar are small but lovely. Our room was a corner one, and was very large - but very clean and nicely decorated. Staff were friendly, and we used the hotel shuttle at night to the V&A Waterfront at only a cost of ZAR40 one-way per shuttle. All-in-all a perfect hotel to spend the last nights of our holiday. Again though you are urged to not venture out on foot at night, as the area (like many) is not always ‘tourist-friendly’. So the desk is helpful with advice.
DELIGHTFUL SERVICE AT BOUTIQUE HOTEL ****
A well-located small, but neat property with highly professional service that beat the other two Hotels hollow (pun intended) we lived in at Cape Town. The Rooms are large and well-maintained with all that one expects from internet connectivity, tea/coffee maker (& a good selection of beverage sachets), ironing board, hair dryer, TV etc. The Bathrooms are large & clean, with new fittings and a decent range of toileteries. Breakfast is included and a reasonably good spread, well presented in the Hotel’s single dining area. A cosy Bar overlooking the hollow on the square & the trees swaying in the strong Cape Town winds (often with rain) make for a nice view.
Reasonably priced and a good place to be, specially for those who want to avoid the crowd & still be close enough to V&A waterfront.
EASY ACCESS TO WATERFRONT ****
As the hotel was within walking distance of the V & A waterfront, we spent a lot of time there, which was excellent. Also it was easy to pick up buses and trips from there. The hotel staff were always very accommodating and the general feel of the hotel was friendly. The room we had was perfectly adequate for a city break hotel, but a fridge would have been nice, as we were there for 5 nights. The bathroom was a little tired but clean and functional. It would be interesting to see the new suites once they are completed as a comparison. Overall though excellent value for money.
GREAT LITTLE HOTEL *****
We started our honeymoon in Cape Town at Hollow on the Square. It was a great start to the honeymoon, Hollow on the Square is centrally located with easy access to the main tourist attractions. Our room was beautifully decorated on arrival with flowers and a bottle of chilled bubbly. The room was large and very clean, with two double beds. The bathroom was also very clean.
The staff were very polite and helpful (quite a rarity in South Africa) both on the reception, concierge desk and bar. We didn’t eat in the restaurant but it was always busy.
We ate breakfast each day and it was perfectly adequate if not outstanding.
We stayed here for three nights and overall our experience was excellent.
LOVE EVERYTHING ABOUT IT, THE RESTAURANT, STAFF ALWAYS SMILING. *****
Im always travelling and it was a relief for me to find a home away from home. They always make me feel good, and its safe. Never been given a headache for anything.
I love it and i will always keep on coming back.
Keep it up and i wish you all the best in the business.